CyberSecurity, Technology and Help Desk Simplified
We protect Southern California's small and medium size businesses with stress and jargon free security you can trust. No technical gibberish, just clear solutions that keep your business safe from digital threats.
Help Desk: Friendly, Fast Support When You Need It
When technology issues strike, the last thing you need is to waste time navigating complicated phone trees or explaining your problem to someone who doesn't understand your business. Our Orange County-based help desk team delivers prompt, friendly support that gets you back to business quickly.
Contact Us
Reach out via phone, email, or our client portal. No matter how you contact us, you'll always reach a real person who's ready to help — not a robot or an overseas call center.
Quick Triage
We quickly assess your issue to determine the fastest path to resolution. Critical business functions always receive priority attention to minimize downtime.
Penetration Testing
Our ethical hackers think like the bad guys, but work for you. We find security gaps before attackers do, giving you actionable insights to strengthen your defenses and protect your valuable business data.
Each of our services is delivered with the same commitment to clarity and effectiveness. We don't just implement technical solutions; we ensure you understand how they protect your business and contribute to your success. Learn about our values or schedule a free security review.
Managed Cybersecurity You Can Actually Understand
In today's digital landscape, cybersecurity isn't optional — but it doesn't have to be overwhelming. Our managed cybersecurity services provide comprehensive protection for Orange County small businesses without the technical jargon and complexity.
What truly sets our cybersecurity services apart is transparency. We provide regular, easy-to-understand security reports that clearly explain your protection status, potential vulnerabilities, and recommended actions — all without technical jargon that leaves you more confused than confident.
Advanced Threat Detection
We deploy enterprise-grade EDR (Endpoint Detection and Response) solutions that continuously monitor your systems for suspicious activity and automatically respond to threats.
Proactive System Management
Our team handles critical security updates, patches, and system maintenance to eliminate vulnerabilities before attackers can exploit them.
Data Protection & Recovery
We implement robust backup solutions that ensure your critical business data can be quickly recovered in the event of ransomware, hardware failure, or other disasters.
Email & Web Security
We protect your primary attack vectors with advanced filtering that blocks phishing attempts, malicious attachments, and dangerous websites before they reach your team.
Our comprehensive security approach protects Orange County, Los Angeles and San Diego businesses from today's sophisticated cyber threats. Discover what sets us apart or speak with a security specialist about your specific needs.
Penetration Testing: Find Your Security Gaps Before Attackers Do
Penetration testing is security research that helps you understand your real security posture. Our certified ethical hackers use the same techniques as real attackers to identify vulnerabilities in your systems, networks, and applications.
Unlike vulnerability scanning (which just lists known issues), penetration testing proves whether vulnerabilities can actually be exploited and what data could be accessed. This actionable intelligence helps you prioritize fixes that matter most to your business.
Our Penetration Testing Process
Reconnaissance
We gather information about your systems, networks, and security posture using public sources and careful investigation — just like a real attacker would.
Scanning & Enumeration
We probe your systems for open ports, services, and potential entry points without causing disruption to your business.
Exploitation
With your permission, we attempt to exploit identified vulnerabilities to determine their severity and what data could be accessed.
Post-Exploitation
We assess what an attacker could do with access we've gained — could they move laterally? Access sensitive systems? Maintain persistence?
Reporting
We document all findings with detailed explanations, business impact, and prioritized remediation recommendations.
Remediation Verification
After you've fixed vulnerabilities, we retest to confirm they're actually resolved and can't be exploited again.
Schedule your penetration test to understand your real security posture and get actionable recommendations.
How to Choose the Right Security Services
Different businesses have different security needs. Use this guide to understand which services are right for you:
| Service | Best For | Typical Engagement | Key Benefits |
|---|---|---|---|
| Help Desk Support | All businesses of any size | Ongoing (monthly or as-needed) | Reduced downtime, faster problem resolution, access to expertise |
| Managed Cybersecurity | Businesses handling sensitive data or customer information | Ongoing 24/7 monitoring | Proactive threat detection, incident response, compliance support |
| Penetration Testing | Businesses before major changes, after incidents, or annually | Project-based (1-4 weeks) | Identify real vulnerabilities, prioritize fixes, verify improvements |
Most of our clients use a combination of services: continuous managed security for protection, help desk support for day-to-day needs, and annual penetration testing to verify their defenses.
Common Questions About Our Services
Simple Cyber Technology is a cybersecurity-first Managed Service Provider (MSP) that provides a complete safety net for your business by combining managed IT services, cybersecurity, and help desk support into one unified solution. Our goal is to keep your systems reliable, secure, and aligned with your business objectives.
Our core managed services include:
- 24/7 security monitoring and alerting to detect cyber threats and vulnerabilities in real time
- Managed IT services for servers, networks, cloud environments, and user devices
- Help desk and end-user support for everyday technical issues and troubleshooting
- Data backup and disaster recovery to protect critical business data and support business continuity
- Cyber risk assessments and security reviews to identify and reduce your highest areas of risk
- Compliance and governance support, including SAMS and DOD vendor requirements for government contracts
By partnering with Simple Cyber Technology as your cybersecurity MSP, you get one team responsible for both protecting and supporting your technology environment. Thought we still work well with other IT providers, we are a cybersecurity-first MSP and will not try to sell you services you don't need.
We protect your business using a layered defense strategy that applies multiple security controls across your network, devices, users, and data. This approach reduces the likelihood that a single weakness will result in a successful cyber attack.
Key elements of our cybersecurity protection include:
- Secure network and firewall management to control and monitor traffic in and out of your environment
- Endpoint protection and EDR (Endpoint Detection and Response) on workstations and servers to detect and block malicious behavior
- Continuous vulnerability scanning and remediation to identify and fix security gaps before attackers can exploit them
- Email, identity, and access security, including phishing protection and multi-factor authentication (MFA)
- Security awareness training to help your staff recognize and avoid common cyber threats
- Compliance-aligned controls designed to support standards and expectations for government agencies and contractors, including DOD-related security requirements
This combination of managed cybersecurity tools, monitoring, and best practices helps reduce your overall risk and protects your organization from ransomware, data breaches, and other common cyber attacks.
If a security incident or data breach occurs, Simple Cyber Technology follows a structured incident response process to contain the threat quickly, limit damage, and restore normal operations as safely as possible.
Our incident response process typically includes:
- Immediate detection and containment – Identifying the issue and isolating affected systems or accounts
- Threat neutralization – Stopping malicious activity and removing any malware or unauthorized access
- Root-cause investigation – Analyzing how the incident occurred, what systems were impacted, and what data may be at risk
- System cleanup and recovery – Repairing affected systems and restoring clean backups where necessary
- Post-incident reporting and documentation – Providing a clear summary of what happened, how it was resolved, and any potential notification or compliance steps
- Security improvements and hardening – Updating configurations, controls, and policies to reduce the chance of a similar incident happening again
Throughout the incident, we communicate in clear, straightforward language so leaders and stakeholders understand the situation, impact, and recovery plan without needing deep technical knowledge.
Our managed cybersecurity and IT services are billed as a predictable monthly subscription, making it easier to budget compared to one-off or hourly "break-fix" support. Pricing is based on the size and complexity of your environment and the level of protection you need.
Typical pricing factors include:
- Number of users and devices we manage and protect
- Number of locations and whether you are on-premises, cloud, or hybrid
- Level of cybersecurity controls, monitoring, and response required
- Compliance requirements (such as government, DOD, or industry-specific standards)
- Optional advanced services, such as extended logging, endpoint detection and response (EDR), or 24/7 SOC-style monitoring
We provide a clear proposal that outlines exactly what is included in your managed services plan, so you understand how your investment reduces the risk and potential cost of downtime, data loss, and cyber incidents.
Choosing a cybersecurity-focused MSP like Simple Cyber Technology gives your organization a partner that prioritizes security, risk management, and compliance, not just basic IT support.
Key advantages over a traditional IT provider include:
- Proactive monitoring instead of reactive "break-fix" support – We work to prevent issues before they interrupt your business
- Security-first mindset – All technology decisions are evaluated through a cybersecurity and risk lens
- Integrated cybersecurity and IT management – One provider responsible for both protecting and operating your environment
- Support for compliance and government work – Including SAMS and DOD vendor certifications and related security expectations
- Strategic guidance – Technology and security planning that supports your long-term business goals
By working with a Cybersecurity MSP, you move from simply keeping systems running to actively protecting your data, reputation, and operations in a constantly changing threat landscape.
Ready to Strengthen Your Security?
Let's talk about what your business needs. Our team will assess your situation and recommend services tailored to your specific risks and goals.
Don't understand a term? Check our security glossary.