Terms of Service

Effective Date: 1/1/2026

1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these terms, you are prohibited from using this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Scope of Services

Simple Cyber Technology provides managed cybersecurity services, including but not limited to threat monitoring, incident response, vulnerability assessments, security audits, penetration testing, and compliance consulting. The specific details of these services are governed by individual Service Level Agreements (SLAs) signed between us and the client.

Our Services Include:

24/7 Security Operations Center (SOC) monitoring
Threat detection and incident response
Vulnerability assessments and penetration testing
Security awareness training
Compliance management and reporting
Endpoint protection and management
Network security monitoring

3. Use License

Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials
Use the materials for any commercial purpose or for any public display
Attempt to decompile or reverse engineer any software contained on our website
Remove any copyright or other proprietary notations from the materials
Transfer the materials to another person or mirror the materials on any other server

4. Client Responsibilities

Clients engaging our services agree to:

Provide accurate and complete information necessary for service delivery
Grant appropriate access to systems and networks as required
Maintain reasonable security practices on their end
Promptly report any security incidents or concerns
Comply with all applicable laws and regulations
Pay all fees according to the agreed payment terms
Maintain confidentiality of any private information (keys, credentials, etc.) and not share them with anyone.

Violation of these responsibilities may limit liability or invoke termination rights.

5. Service Level Agreements

Specific performance metrics, response times, and service guarantees are detailed in individual Service Level Agreements (SLAs) executed between Simple Cyber Technology and each client. These SLAs form an integral part of the service contract and take precedence over these general Terms of Service where applicable.

6. Disclaimer of Warranties

Important Notice: Our services are provided "as is." While we strive to provide the highest level of security, Simple Cyber Technology makes no warranties, expressed or implied, that our services will prevent 100% of all cyber threats or unauthorized access. Cybersecurity is an evolving field, and no security measure can guarantee complete protection against all potential threats.

7. Limitation of Liability

In no event shall Simple Cyber Technology or its suppliers be liable for any damages (including, without limitation, damages for loss of data, loss of profit, business interruption, or other pecuniary loss) arising out of the use or inability to use the materials on our website or our services, even if Simple Cyber Technology or an authorized representative has been notified orally or in writing of the possibility of such damage.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by the client for services during the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Simple Cyber Technology, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

Your use of our services
Your violation of these Terms of Service
Your violation of any third-party rights
Any unauthorized access to systems under your control

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the business relationship. This includes, but is not limited to, security vulnerabilities, business processes, and client data. This obligation survives the termination of the service agreement.

10. Payment Terms

Payment terms are specified in individual service agreements. Generally, services are billed monthly in advance unless otherwise agreed. Late payments may result in service suspension and may incur late fees as specified in the service agreement. All fees are non-refundable unless otherwise stated in writing.

11. Termination

Either party may terminate the service agreement with written notice as specified in the individual SLA. Simple Cyber Technology reserves the right to immediately suspend or terminate services if:

Payment obligations are not met
The client violates these Terms of Service
The client's actions pose a security risk to our systems or other clients
Required by law or regulatory authority

12. Modifications to Terms

We reserve the right to revise these Terms of Service at any time without notice. By using this website and our services, you are agreeing to be bound by the then-current version of these Terms of Service. Material changes will be communicated to active clients via email or through their client portal.

13. Governing Law

Any claim relating to Simple Cyber Technology's website or services shall be governed by the laws of California without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in California.

14. Dispute Resolution

If the dispute cannot be resolved through negotiation within 60 days, the parties agree that the disputes shall be resolved through binding arbitration in accordance with the rules of the California Arbitration Act (CAA). Arbitration shall be conducted in California, unless otherwise mutually agreed to in writing. By proceeding with use of this website and accepting these Terms of Service, you acknowledge that you knowingly and voluntarily agree to submit disputes to arbitration.

15. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

16. Entire Agreement

These Terms of Service, together with any SLAs and other written agreements between Simple Cyber Technology and the client, constitute the entire agreement between the parties and supersede all prior or contemporaneous understandings and agreements, whether written or oral.